FAQs
We'd be more than happy to advise on the return/exchange process.
Please click the links below to our return portal and follow the instructions to process a return label.
Please note that we do not accept any returns/exchanges on any final sale items.
If you requested an exchange, your new order will be created as soon as the return label provided by us is scanned and in transit. Please be sure to read our return/exchange policy before processing your exchange (tags must be attached, not washed, etc.). The label remains valid for 28 days, after which it expires. At that point, you’d need to contact us to assist further.
Please avoid combining multiple exchange orders into one return package, as each exchange/return is processed individually based on the return label scan.
Returns policy
Returns portal
This program is designed to give customers peace of mind by covering the cost of return or exchange shipping labels and providing insurance for delivery issues such as damaged or missing packages, and lost in transit. For orders without Return + Package Protection, our ability to assist may be limited.
Please feel free to contact our team via email at [email protected]. Please be sure to include your order number. Our team is eager to help out - Do not hesitate to reach out!
We offer 15% off your first order when you subscribe to our mailing list. By subscribing, you’ll not only receive this exclusive discount but also stay updated on new products, special promotions, and inspiring news from us.
To claim your discount, simply subscribe through our website. Once you’ve signed up, you’ll receive a unique code to use at checkout for 15% off your first purchase.
You can also enjoy a one-time 20% discount when you place your order through our app. Download it here: https://p9iog8g2.tapc.art/
Please note that discount codes cannot be combined or stacked
We are thrilled to announce our collaboration with Scheels, a well-known US sporting goods retailer, where you can now try on our best-selling gear in person. Visit Scheels locations listed below to feel the fabric, find your fit, and experience the quality of Three Nails.
If your local Scheels is not on the list, let them know you want to see Three Nails in your area!
Scheel's Locations
Colorado Springs, Colorado
Tulsa, Oklahoma
Wichita, Kansas
Sioux Falls, South Dakota
Appleton, Colorado
Omaha, Nebraska
Des Moines, Iowa
Fargo, North Dakota
Sparks, Nevada
Sandy, Utah
Grand Forks, North Dakota
Billings, Montana
Overland Park, Kansas
Rochester, Minnesota
Johnstown, Colorado
Eden Prairie, Minnesota
Three Nails is more than just a clothing brand; we are sportswear with a purpose. Our products are crafted with the highest quality fabrics and materials, built to stand the test of time. We are a community of believers who prioritize God and have a passion for fitness.
You can find Three Nails apparel at top Scheel's locations!
Scheel's Locations
Colorado Springs, Colorado
Tulsa, Oklahoma
Wichita, Kansas
Sioux Falls, South Dakota
Appleton, Colorado
Omaha, Nebraska
Des Moines, Iowa
Fargo, North Dakota
Sparks, Nevada
Sandy, Utah
Grand Forks, North Dakota
Billings, Montana
Overland Park, Kansas
Rochester, Minnesota
Johnstown, Colorado
Eden Prairie, Minnesota
You can edit or cancel your order through your account within 30 minutes of placing it. After this window, edits or cancellations are not guaranteed, but you can reach out to our support team at [email protected], and we’ll be happy to check if changes are still possible.
We pride ourselves on the quality of our gear, and we sincerely apologize if you received a defective item.
Manufacturing defects can occur at various stages throughout the production process resulting in slight deviations in the product’s original design and intention.
Please click HERE to file a warranty claim. Our team will be reviewing your claim and you should receive an update within 1 to 2 business days.
Fortunately, we offer package protection at checkout. If you added this to your order, please click HERE to file a shipping claim. Our team will review your claim and provide an update within 1 to 2 business days.
If you do not have a package protection, our options to help will be limited. Please reach out to our team at [email protected]
